Inkthreadable

We want to clear up any questions you may have about the TikTok "On Hold" status and how it relates to your Inkthreadable orders.

Understanding the TikTok "On Hold" Status

What to do if a TikTok order reaches us with the customer's details hidden or missing.

Fix hidden addresses on TikTok Shop orders

Reconnect your shop if TikTok orders have stopped coming through to Inkthreadable

Reconnect your TikTok Shop

How tracking reaches your TikTok orders, and what to do if it's missing.

Track your TikTok Shop orders

Find solutions for order syncing errors ("On Hold" status), obscured addresses, and other issues unique to selling on TikTok Shop.

TikTok Shop Troubleshooting

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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