All CollectionsExpert Tips & TroubleshootingE-Commerce Troubleshooting 🤔
TikTok Shop Troubleshooting
Find solutions for order syncing errors ("On Hold" status), obscured addresses, and other issues unique to selling on TikTok Shop.
2 articles
Understanding the TikTok "On Hold" StatusWe want to clear up any questions you may have about the TikTok "On Hold" status and how it relates to your Inkthreadable orders.
How to Fix Obscured Addresses on TikTok Shop OrdersThis help guide provides a solution for when asterisks (***) hide the address on your TikTok orders.