How to set up your TikTok shipping rates
You must create a shipping template in TikTok before you can start selling Inkthreadable products. Follow this guide to get set up!
We ship your TikTok orders with our own carriers, so your shop must use Shipped by Seller. This tells TikTok that you will be arranging your own carriers (albeit through Inkthreadable) so you do not need them to collect parcels on your behalf.
New TikTok shops typically start on 'Shipped via Platform', which doesn't work with our integration. You must change your store to Shipped by Seller.
To use Shipped by Seller, you create a new shipping template and link it to your warehouse. Don't edit the default template, because you can't change its weight bands or regions.
Before you start
Open our Shipping Methods page in another tab so you can see our current UK prices. The prices in this guide may be out of date, but the shipping page is always current.
Step 1: Add your warehouse address
You need a warehouse address before you can create a shipping template. If you added one on the Set up your shop page, skip to Step 2.
In Seller Centre, go to Logistics > Warehouses.
Click to add a new warehouse.
Add your business address. You must use your own address for both the pickup and return warehouses, so enter your business address once and check the 'Set as returns address' box. This tells TikTok to send returns to this address, as Inkthreadable can't process returns on your behalf.
Save the address.
Note: You're setting up a 'pickup' address that TikTok will never use as you'll be using the Shipped by Seller profile, telling TikTok that parcels will be dispatched by you and don't require collection. Do not put Inkthreadable's address here.
Step 2: Create a Shipped by Seller template
This is where we'll create your shipping rates for all orders placed through your TikTok Shop.
In Seller Centre, go to Logistics > Shipping.
Click Add template.
Select Shipped by Seller.
Click Continue to begin setting up your rates for this template.
Step 3: Set your shipping prices
First, give your template a name like 'Inkthreadable Shipping'. Your customers won't see this.
Shipping rates are controlled under the Delivery Details header.
Inkthreadable charges shipping based on parcel weight. Carriers charge more for larger & heavier parcels, and we pass these costs on to you to keep costs low rather than charging flat rates.
TikTok splits the UK into Mainland UK (England, Wales and Scotland) and Remote Areas (Northern Ireland and the Scottish Highlands). We charge the same for both, so you can enter the same prices for each.
Set prices that cover what we charge you to ship the order. Our prices are on our Shipping Methods page. Remember to factor in TikTok's £0.50 Shipped by Seller Service Fee per package too. You can add this to your shipping rates, or include it in your product pricing.
Due to TikTok's strict rules with how quickly orders need to arrive with your customers we strongly recommend sticking to the Royal Mail 24 service. You can enter rates for the 48 service if you prefer but shipping will take 2 to 5 days.
To use the 48 service, replace '24' with '48' when naming your rates in the step below, and use the correct shipping cost prices from our shipping methods page.
Setting your rates
Click the edit icon beneath the delivery destinations for both the Mainland and Remote areas. Change the names for both to UK Royal Mail 24 Tracked.
Click Switch to tiered rate (by weight) for both rates.
Enter the weight ranges and costs as shown below to match Inkthreadable's rates.
Weight range (from) | Weight range (to) | Cost |
0.00 kg | 0.11 kg | £3.48 |
0.11 kg | 0.70 kg | £4.98 |
0.70 kg | 2.00 kg | £7.38 |
2.00 kg | And above | £11.98 |
You may notice some rates don't match ours exactly, for example we recommend 0 to 0.100 kg on our shipping costs page for the first rate. TikTok's shipping rates are not as flexible as ours, and so 0.110 is the closest accurate weight to use. Using this instead of 0.100 shouldn't affect any shipping costs.
Anything shipped at 2 kg or above defaults to DX regardless of it sitting under the RM 24 profile.
Click Submit.
Step 4: Link the template to your warehouse
The template we've just created won't go live until it's linked to a warehouse. It needs to be linked to the warehouse for your brand that was created earlier.
Go to Logistics > Shipping and open the Shipping Templates tab.
Find your new shipping template. If it isn't linked yet, you'll see Link Now.
Click Link Now and select Warehouse. Your warehouse page will load.
Click Change shipping template next to your warehouse.
Select your Shipped by Seller template.
Click Save.
If you head back to your Shipping templates page you'll now see the default template is unlinked and will no longer be used. You'll see your new template has Shipped by Seller as the method, with your rates listed, and the warehouse it's linked to.
Your warehouse now uses Shipped by Seller, and your template's prices are live for customers.
TikTok's own guide to shipping templates is here: Setting Up Shipping Templates in TikTok Shop UK.