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Set up shipping for Squarespace fulfilment

Learn how to match your Squarespace shipping options and rates with Inkthreadable's

Updated over 5 months ago

Follow this step-by-step guide to configure your Squarespace store to sell Inkthreadable products to anyone, anywhere in the world.


How is postage calculated on Squarespace?

Squarespace has two methods for handling shipping costs for your customers: flat rate, or weight-based. At Inkthreadable, we calculate all shipping costs based on the weight, so to set up your Squarespace shipping rates, you'll need to use the same method.

This means you should always select 'Depending on Weight' to calculate your shipping costs. If you'd like to offer any promotions like free shipping, then feel free to do that; however, this won't follow our own shipping costs, so it won't be covered in this guide.

If you're new to Squarespace shipping rates, then this will all make more sense as you follow the guide. Let's get started!


Assigning weight values to your Squarespace products

Before adding shipping rates, you should double-check the weight values of your products to make sure that orders will be charged the correct amount.

If you export products from our website, then the weights should already be correct. However, if you're linking existing products, then you will need to follow the next steps carefully.

Currently, it is not possible to bulk edit product weights, and each product has to be checked one by one.

To edit the weight, navigate to your Commerce dashboard and click Inventory; select the product you'd like to edit, and then select Classic Editor in the top right corner.

Click, Pricing & Variants, and then check the Weight column. If any of the weights aren't correct, you can update them here.

If your Squarespace product page doesn't already have the correct weights, don't worry! You can follow the weights from our shipping table to update this for each variant.


For example, a hoodie is 200g, so you should enter 0.2kg. Follow this table for other weights:

We recommend checking this for every product, to make sure the product weights are set. Once you've checked your first product, click the right arrow to move on to the next product and repeat! Make sure to hit Save once you're done.


Creating your Squarespace shipping rates

To begin creating your rates, from the dashboard, click Commerce > Shipping.

At the top of this page, you'll see the 'Shipping' heading. This is where we'll populate the methods available to your customers when checking out through your store.

Click 'Add Shipping Option' to begin setting up the rates for the first region.

Select Depending On Weight, because our shipping methods will vary depending on the weight of the order.

Select the tab Shipping Zones to specify which zones this rate will be applied to, and type in 'United Kingdom'.

Return to the Formula tab, and we can add your first shipping option to the UK region.

Which option you add here varies depending on which service you'd like to use. I'll demonstrate how to add Royal Mail 48 Tracked, but the process will remain the same for others, and you aren't obliged to offer all of them.

Each of the fields in this window are important for different reasons:

Option Name

This is what your customers will see, but it also needs to contain a specific keyword for our system to recognise the shipping method.

Enter 'Royal Mail 48 Tracked', or '48 Tracked'.

Weight Ranges

The minimum & maximum weight of the order, so the rate you're creating will apply to orders within this range. This is where the weight values assigned to each product come into play. Any combination of products will fall into one of these weight brackets.

We'll create a rate for each weight bracket available under every shipping method. The first weight range should have a minimum weight of 0kg and a maximum weight of 0.1kg.


Cost

We'll fill this field with the price you pay Inkthreadable, but you can charge as much or as little as you like for each rate. If you want to offer free shipping for any specific rates, leave it at £0.00.

For Royal Mail 48 Tracked, enter £2.25.


Add the remaining weight ranges

Click '+' to add a range.

The second weight range is 0.11 - 0.69. This ensures that orders weighing over 100g but under 700g will only be shown this rate at checkout.

Currently, in Squarespace, it isn't possible to set a maximum weight, and we'll need to include the higher rate for orders weighing over 700g, despite this being shipped using DPD courier.


The final rate, 0.7kg and up, should be set to £11.99.

We've completed our first shipping rate! Now any orders using Royal Mail 48 Tracked in the UK will automatically have the shipping rate calculated at checkout.

Click 'Save' to apply the changes.

The next step is to set up each individual rate based on weight and destination, following the same steps that we just used to add Royal Mail 48 Tracked.

When adding the rates, it’s important to ensure your shipping rates include the correct keywords for each shipping method.

Our system looks for keywords when an order is received from your Squarespace store, and to avoid mistakes, these keywords should be used in the name of each shipping method:

Destination

Shipping Method

Keyword

UK

Royal Mail 48 Tracked

48 Tracked

UK

Royal Mail 24 Tracked

24 Tracked

UK

Evri 24

Evri 24

UK

Evri 48

Evri 48

USA

USPS

USPS

Europe

International Tracked

Tracked

Canada

International Tracked

Tracked

Rest of World

Royal Mail Tracked

Tracked

All

DPD Courier

Courier

Using these keywords is as simple as including them in the Shipping option name field for each shipping rate you set up.


Add UK shipping rates 🇬🇧

Continuing on from the first-rate added, use the same method to add the rates listed below. Make sure to hit 'Save' after adding each shipping option, to avoid losing any changes!

Rate Name

Price

Minimum weight

Maximum weight

Royal Mail 24 Tracked

£3.61

0kg

0.11kg

Royal Mail 24 Tracked

£5.99

0.11kg

0.69kg

DPD Courier

£11.99

0.69kg

6.1kg

DPD Courier*

£23.98

6.1kg

12kg

When you're finished, click 'Save'. You've now set up your rates for the UK!


Add Europe shipping rates 🇪🇺

After saving your UK rates, click 'Add Shipping Option' from the Shipping page.

Select Depending On Weight, because our shipping methods will vary depending on the weight of the order.

Under Formula enter the following rates:

Option Name

Weight Range

Cost

Europe Tracked Z1

0 - 0.1kg

£8.58

Europe Tracked Z1

0.11 - 0.39kg

£10.86

Europe Tracked Z1

0.4 - 0.69kg

£13.27

Europe Tracked Z1

0.7 - ∞

£23.89

Select the tab Shipping Zones to specify which zones this rate will be applied to. Type or copy and paste the following countries in Europe:

  • Germany, Netherlands, Austria, France & Italy

Once all are included in the zone, click Done and hit Save.

Option Name

Weight Range

Cost

Europe Tracked Z2

0 - 0.1kg

£10.84

Europe Tracked Z2

0.11 - 0.39kg

£13.03

Europe Tracked Z2

0.4 - 0.69kg

£15.92

Europe Tracked Z2

0.7 - ∞

£23.89

Select the tab Shipping Zones to specify which zones this rate will be applied to. Type or copy and paste the following countries in Europe:

  • Albania, Andorra, Armenia, Azerbaijan, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City.

Once all are included in the zone, click Done and hit Save.

We don't need to add a separate rate for DPD Europe because this will automatically apply to orders over 700g using the rates above.

That's it. Europe is complete!


USA shipping rates 🇺🇸

Next, we're going to create a zone for the USA.

Once you've saved your Europe rates, click "Add Shipping Option" again and select Depending on Weight.

Under Formula, enter the following rates:

Rate Name

Minimum weight

Cost

USPS

0 - 0.1kg

£7.08

USPS

0.11 - 0.14

£11.64

USPS

0.15 - 0.16

£14.89

USPS

0.17 - 0.19

£11.64

USPS

0.2 - 0.39 kg

£16.14

USPS

0.4 - 0.49kg

£18.97

USPS

0.5 - 0.59kg

£23.45

USPS

0.6 - 0.69kg

£23.94

DPD Courier

0.7 - ∞

£37.80

Under the Shipping Zones tab, enter 'United States' and select this as the region.

Hit the 'Save' button. That's your US rates completed!

Don't worry if you notice the rate for 0.15kg is slightly higher than other weight brackets; it's not a mistake! We've ensured these prices are as cost-effective as possible, based on parcel size and weight. This bracket will only apply to single mugs, which cost us more to ship to the USA, than 2 x t-shirts at 200g.


Canada shipping rates 🇦🇺

To set this rate up, click the 'Add Shipping Option' link again and select Depending on Weight.

Enter the following details to add your rates for Canada:

Rate Name

Minimum weight

Cost

Canada Tracked

0 - 0.1kg

£10.31

Canada Tracked

0.11 - 0.39

£14.99

Canada Tracked

0.4 - 0.69

£14.99

Canada Tracked

0.7 - ∞

£37.80

Under the Shipping Zones tab, enter 'Canada' and select this as the region.

Hit the 'Save' button.


Rest of World shipping rates

The last steps to finish your rates are to cover the rest of the world. We have two rates the

To set the first rate up, click the 'Add Shipping Option' link again and select Depending on Weight.

Enter the following details to add your rates for the rest of the world:

Rate Name

Minimum weight

Cost

Royal Mail Tracked

0 - 0.1kg

£12.24

Royal Mail Tracked

0.11 - 0.39

£20.06

Royal Mail Tracked

0.4 - 0.69

£30.50

Royal Mail Tracked

0.7 - ∞

£37.80

Under the Shipping Zones tab, enter 'Rest of the World' and select this as the region.


Click 'Save'.

And that's it. You've now created rates for all services shipping to all destinations!


Test your shipping methods

At this stage, it's a good idea to add some products to your basket to see what the shipping rates come to. Test different product combinations and shipping destinations, too; you want to make sure your store is calculating rates correctly.

After this step, your shipping rates should perfectly match ours.

Congrats! 🎉 That's everything. Your store will now charge your customer shipping in the same way that Inkthreadable charges you for shipping your orders.

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