Sometimes, parts of your order are ready before others. Our partial shipment policy means we’ll send out the items that are ready right away, instead of holding up the whole order. Anything still in production will follow as soon as it’s finished.

You won’t pay any extra shipping costs for these separate deliveries — we’ll cover that.

Your order might ship in separate parts if:

If any items are ready to go, and a potential delay is detected for the above reasons, we’ll dispatch what's ready straight away. The remaining items will ship as soon as they’re done.

You’ll get a shipping notification each time part of your order is sent, with details of what’s included. When the rest of your items ship we’ll send another update, so you’re always in the loop about where your order’s at.

Tracking information for each parcel will be included in your shipping notification email. Each shipment will have its own tracking number, which activates once the carrier collects the parcel. This allows you to monitor the progress of each shipment individually.

The status of your order will change from "Paid" to "Shipped" once all items have been dispatched. This ensures you are updated on the overall progress of your order.

If an item in your order is out of stock, you will be notified and given the option to choose an alternative variant (e.g., a different colour or size). Once you confirm your choice, the remaining items will be shipped promptly, and the substituted item will follow as soon as it is ready.

Our goal is to keep things moving and get your products to you as soon as possible, and sometimes that means sending your order in more than one parcel.