As per our Terms of Use, we process all orders from the date and time that payment is received in full.ย
Orders placed automatically through your WooCommerce integration can likewise be paid for automatically to get them into production without delay.
Orders not paid for automatically will be saved to your account as unpaid.
How to set up automatic payments
Inkthreadable has a variety of options for automatic order payments.
Log in and head to your Credits and sales page at Account > Credits and sales.
You'll see your payment options listed towards the top of the page:
Select which payment option you'd like to use.
If you're using credits, enter how much you'd like to top up automatically.
Click Update.
Enter your card details in the Stripe window and click Save.
Your card details are saved securely by Stripe; Inkthreadable does not hold this data on file. Each time a payment is required, since you've now authorised automatic payments Inkthreadable will send a payment request to Stripe using the details on file.
You can update your card details by following the process above and using your new card details when reaching the Stripe window.
To cancel automatic payments, select the No automatic payments option and click Update.
How to pay manually
You have two options for paying manually; using prepaid credits, or paying by card for each individual order.
To pay by prepaid credits you'll need to upload credits to your account so they're available when you need them.
Head to your Credits and sales page at Account > Credits and sales.
Scroll down to the One time top-up field under manage credits.
Select your payment method and click Buy credits. You'll be prompted to pay.
Your credits balance will be topped up with the amount paid.
To pay for an order using either your credits balance or an alternative payment method:
Head to your Unpaid orders page at Account > Unpaid orders.
Select the orders you want to pay for.
Select your payment method (card, PayPal, or credits).
Click Pay for selected orders.
