Drop Shipping and Order Fulfilment
Learn about how we process and fulfil your orders
OrderingHow to place, amend and cancel orders and other order related questions
Add a gift message to an orderLearn how to manually add or edit a customer's gift message for an order placed through Inkthreadable
Shipping MethodsLearn about each shipping option as well as it's cost and what happens if your order doesn't arrive
Shipping & returnsLearn how we'll ship your orders and what our returns policy is
How To Submit Your IOSS Number for EU Exports
All You Need to Know About the German Packaging Act (VerpackG)Find out how to submit our LUCID ID to Etsy.
Packaging your ordersHow do we pack your orders?
Reporting a Missing Parcel (UK Only)This article provides a step-by-step guide on how to report and claim for a missing parcel shipped with Royal Mail.