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Getting started with TikTok Shop

Everything you need to know before you sell Inkthreadable products on TikTok Shop.

How to get started on TikTok shop with Inkthreadable

With our TikTok Shop integration, you list your designs on TikTok Shop and we print and ship each order for you. Here's what to know before you start.

How it works

1. A customer buys your product on TikTok Shop.

2. The order comes through to your Inkthreadable account.

3. You pay for the order, or we take payment from your account credit.

4. We print, pack and dispatch the order.

5. We email you when it's dispatched, with the tracking number.

6. We add the tracking number to your TikTok order automatically, and TikTok shares it with your customer.


What you need before getting started

  • A TikTok Shop seller account for the UK.

  • A TikTok account to link to your shop. TikTok calls this your official account, and only this account can sell your shop's products.

  • An Inkthreadable account.

  • A business address for returns. We can't process returns on your behalf.

Shipping on TikTok Shop

Your shop must use Shipped by Seller, because we ship your orders with our own carriers. TikTok sets up new shops with Shipped via Platform automatically, so you'll need to change this. We'll explain how in our TikTok shipping guide.

A few TikTok rules apply to Shipped by Seller orders:

  • Tracking
    Every order needs a valid tracking number in Seller Centre. Our integration adds it for you when the order ships.

  • Cancellation
    If an order has no tracking after 7 working days, TikTok tells your customer about the delay and offers them a cancellation and refund.

  • Delivery time
    TikTok expects Shipped by Seller orders to be delivered within 4 working days of the order. Late deliveries affect your shop's On Time Delivery Rate, and TikTok can charge Late Delivery Fees if that rate drops below 70%.

  • Service fee
    TikTok charges a Shipped by Seller Service Fee per package, taken when the order is delivered.

Most of our products take 3 to 5 working days to make before dispatch, so we can't guarantee every order will reach your customer within TikTok's timeframes. For the quickest turnaround, we recommend products from our 3-day shipping range. It's important you understand the lead times for any product you choose to sell.

We can't offer refunds for orders unless there's a fault, or a parcel is lost.

Limits for new shops

Every new TikTok shop starts in TikTok's Shop Probation Program. At first you can receive up to 30 orders a day and list up to 100 products. The limits go up as your shop completes tasks and builds a good record. You can see your status on the Seller Centre homepage.

Paying for orders

You can add credit to your Inkthreadable account so we take payment automatically, set up automatic payments on your account with an approved card, or pay for each order when it arrives. We start making an order once it's paid. Read more in our paying for TikTok orders guide.


To get started with TikTok Shop

If you already have a TikTok shop, start at step 2.

Any questions? Reach out via live chat on our website, or email support@inkthreadable.co.uk.

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