Why have new account registrations been suspended?

Due to the high demand we've seen during Q4 of previous years, Inkthreadable has made the decision to suspend new account registrations to offer a high-quality and reliable service level to those customers which have been with us for some time.

Will you be approving any new accounts during Q4?

Yes, based on the responses given in the form on the Registration page.

Each account request made will be reviewed and approved on a case-by-case basis, taking into account the data submitted and the production capacity Inkthreadable has available.

When will my account be approved?

If your account is not approved during Q4, it will automatically be approved in January 2021.

How will I know if my account has been approved?

When your account is approved we'll send an email to let you know, and instruct you on how to log in.

Can I get in touch with the Inkthreadable support team to discuss my account being approved?

You're always welcome to reach out to our support team by email for any support queries you have, but they will be unable to offer any advice on the status of your account.

All decisions regarding account approval are made by the Production Manager in consultation with the company directors and it won't be possible to speak with this team regarding your account approval.

The data provided in your form submission is used to determine account approval, and so the best advice we can give is to fill out this form using accurate, up-to-date data.

Can I cancel my account request?

Of course — if you wish to cancel your account request please email support@inkthreadable.co.uk.

In this email please include the name and email address entered in the form when requesting an account. We'll erase all data held from your form response in compliance with the GDPR, and reply by email to confirm this data has been erased.

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